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Maximum comfort.Best price guaranteed!
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Conditions and information

General information and booking conditions at Hotel Al Forte in the resort Arabba

Prices
Prices are per person per day of half board. Prices, summer and winter rates, are for a minimum stay of 3 nights.
Prices includes the following services:

- a welcome cocktail
- a rich breakfast buffet
- dinner with 5 different menu
- a salad and vegetables buffet
- Wellness & fitness centre is opened every day from 3.45pm to 7.30pm (not included: whirlpools, facial solarium or sun shower)
- check-in time: from 15:00; check-out time before 13:00
- summer motorcycle garage (limited places) and a safe room for parking bicycles
- an equipped ski deposit with ski boots dryer
- 2 private ski bus available to guests all day long (Winter)
- once a week the typical Ladin dinner by candlelight during the winter
- the restaurant is opened every day with a “ menu à la carte”.
- San Silvester Gala Dinner and Mid August Holiday Gala Dinner

Reductions per person per day:
Motorcyclists/cyclists = 5% + 5% (if you pay cash) = 10%
Groups reductions based on the number people and on request
The only B&B accommodation provides a reduction.

Children reductions:
Children in bed with both parents have the following reductions:
- 0-2 years: free;
- 3-5 years: -50%;
- 6-12 years: -30%;
- more than 13 years: -10%

Supplements: Supplements per person per day:
Single room supplement = 20%
Double room used as a single = 60%
Full board supplement € 18.00 - € 25.00

Payment accepted:
You will get a 5% discount for a cash payment, but You can still pay by credit card or cash point card (VISA, Maestro, MasterCard, Eurocard, card ED).
Cheques are not accepted

Cancellation / Termination
Reservations can be cancelled only in writing. For cancellations up to 90 days before the day of arrival the deposit will be refunded; after this date You will lose all the deposit.
The EU norms are valid for cancellation of hotel accommodation and travel in general. In case of stay cancellation, late arrival or earlier departure, You will be charged for the entire accommodation period booked or we will be entitled to retain the deposit. The international cancellation conditions are valid. (Place of Jurisdiction: Belluno) We recommend you to take out a travel cancellation insurance and eventually on the travel itself.


Deposit insurance >
Stay insurance >

Penalty:

Anticipating the departure or postponing the arrival involves a penalty of 70% of the daily cost of the stay.

Transfer Service
If you arrive by train, bus or plane will be glad to pick You up at the train station, bus station or at the airport,at a low price. Please just tell us on time Your arrival.

Smoking and non-smoking
Inside the hotel, including bedrooms, It not allowed to smoke.

Meals
meals not taken will not be refunded..

Internet
Free Wi-fi

Pets
Only on request, we admit Your lovely pets, with a daily supplement (food excluded). However, we hope You will understand that pets are not admitted in the restaurant dining room and Wellness Centre. Any damage to property and / or persons shall be borne by the owner of our lovely pets too.

Phone
you want your loved ones can reach you by phone while You are on holiday, you can give them the following number: 0039 (0) 436.79329 0039 (0) 436.79329. Calls will be diverted from the reception in Your room. SKIPE: hotelalforte
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COVID INFO

Dear Guest,
in this particular difficult time for everyone, in order to ensure maximum safety for Guests and our Collaborators, we give you some information about the management of Covid-19 within our Hotel. These simple rules and information will allow you to peacefully organize your holiday in the Dolomites.

WE KINDLY ASK OUR GUEST TO:
Always wear a face mask except when sitting at a table or in your room.
Body temperature measurement may be required during check-in to verify that it does not exceed 37.5 ° C.
Respect the safety distance of 1 meter from the other Guests and do not create groups.
Disinfect your hands often with the gel made available at various points in the hotel. Keep your room cards with you until check out.

THE COMPANY PROTOCOL FOR THE CONTAINMENT OF COVID CONTAGION:


On 07.07.2020 the Committee for the application and verification of the rules of the regulatory protocol was set up in the company, consisting of: The competent company doctor and the Employer and RSPP: Waillant Deborah
The company also adheres to the Territorial Committee to combat and contain the spread of the Covid virus in the workplace, established within the Provincial Joint Body, at the Provincial Bilateral Body. All employees are tested for fever on a daily basis, they have been provided with the necessary PPE, they have fulfilled the information and training obligations on workplace safety and HACCP required by law, as well as undergo regular medical examinations. In addition to the classic courses on: safety at work, fire prevention, first aid and HACCP, the members and assistants of the company members also attended the specific COVID-19 course "Reference standards and regulatory protocols to allow the opening of the shops of the tourism sector ".

DISINFECTION OF COMMON AREAS:
All common areas will be ventilated frequently and several times a day depending on the turnout, paying particular attention to frequently touched objects such as: handles, buttons, supports, etc.
The room cards are disinfected at each guest change. The curtains, the armchairs, the cushions, as well as all the surfaces and fabrics in the common areas are regularly disinfected several times a day with special products, as per “medical and surgical unit Reg. Min. Health n. 18644 ".


HOW DINNER AND BREAKFAST IS SERVED:
We kindly ask Guests to wait at the entrance of the restaurant respecting the distance from other guests until our Staff will welcome you and accompany you personally to the table.
The rich sweet and savory breakfast buffet and the dinner buffet are served by a dedicated waiter. Self-service will therefore not be possible.
Please keep the distance of one meter while waiting for your turn.
The dining room is equipped with a disinfectant gel and is ventilated frequently. The kitchen is frequently disinfected by a specially trained employee according to current HACCP regulations.

HOW TO BEHAVE IN THE ROOM:
Guests can choose whether or not they want the daily rearrangement of the room as long as they communicate this choice in advance to the Reception.
In the morning, during the daily cleaning, we ask guests not to stay in the room; we also ask you to cantilever the window when you are about to leave the hotel, to allow it to air before the floor servants enter.

HOW CLEANING AND DISINFECTION TAKE PLACE:
On the day of departure / arrival the room is aired for at least 20 minutes.
Pillows, duvets, curtains and sofas are cleaned and disinfected with a special product, as per “medical surgical unit Reg. Min. Health n. 18644 ".
Cleaning is carried out according to the national health guidelines and protocols, therefore, removing dirt, rinsing with water, applying detergent, rinsing with water and, finally, disinfecting with alcohol or chlorine-based products.
The linen is washed in the washing machine at high temperatures with the use of a special disinfectant product, as per "Medical Surgery Reg. Min. Health n. 18644 "

HOW DINNER AND BREAKFAST ARE SERVED:
We kindly ask Guests to wait at the entrance of the restaurant respecting the distance from other guests until our Staff will welcome you and accompany you personally to the table.
The rich sweet and savory breakfast buffet and the dinner buffet are served by a dedicated waiter. Self-service will therefore not be possible.
Please keep the distance of one meter while waiting for your turn.
The dining room is equipped with a disinfectant gel and is ventilated frequently. The kitchen is frequently disinfected by a specially trained employee according to current HACCP regulations.


HOW TO BEHAVE IN THE ROOM:
Guests can choose whether or not they want the daily rearrangement of the room as long as they communicate this choice in advance to the Reception.
In the morning, during the daily cleaning, we ask guests not to stay in the room; we also ask you to cantilever the window when you are about to leave the hotel, to allow it to air before the floor servants enter.

HOW CLEANING AND DISINFECTION TAKE PLACE:
On the day of departure / arrival the room is aired for at least 20 minutes.
Pillows, duvets, curtains and sofas are cleaned and disinfected with a special product, as per “medical surgical unit Reg. Min. Health n. 18644 ".
Cleaning is carried out according to the national health guidelines and protocols, therefore, removing dirt, rinsing with water, applying the detergent, rinsing with water and, finally, disinfecting with alcohol or chlorine-based products.
The linen is washed in the washing machine at high temperatures with the use of a special disinfectant product, as per "Medical Surgery Reg. Min. Health n. 18644 "

WELLNESS AREA
The use of the Wellness Center is allowed by booking in advance at the Reception and will be set up for a few people at a time.
The Finnish Sauna will be open as they reach a temperature above 80 ° C and the whirlpools will be usable as they contain chlorine.
We inform our guests that even in this area there is an obligation to keep the distance of at least 1 meter from unrelated people in all areas of the wellness center. Inside the saunas it is possible to access only with joint people.
If not, please wait your turn. There is an obligation to wear a mask even within the wellness areas, obviously excluding the sauna.
It is mandatory to take a hygienic shower in the room before entering the wellness areas.

Guests are asked to disinfect the seats used (beds and saunas) with the appropriate products made available in the COVID stations inside the Wellness Center. In the premises will be present the hand sanitizer gel.
The premises will be disinfected frequently. Regular checks will be made by the Management to ensure the spacing and use of the mask. In the event of a decree that provides for the closure of the Wellness Centers, no reductions will be applied on the list prices.

CANCELLATION:
In case of problems related to Covid-19, such as illness or quarantine, accompanied by a medical certificate or decrees to close borders or commercial activities, the deposit will be converted into a Voucher that can be used within 365 days from the date of issue. However, we advise you to take out travel cancellation insurance which protects you in

the event of cancellation of the reservation that you can find on our website or on the reservation email.

They canceled my flight:
in case of travel restrictions arriving for the period in question, due to the coronavirus pandemic, it is possible to change the booking of the stay or convert the advance paid in the form of a voucher. However, if the flight was canceled by the airline as a precaution, free cancellation is not possible.

Mandatory quarantine on my return:
In the event of travel restrictions arriving for the period in question, due to the coronavirus pandemic, it is possible to change the booking of the stay or convert the advance paid in the form of a voucher.

What happens if a family member gets Covid-19 and I can't / don't want to leave?
 In case of first or second degree relatives illness, please contact the travel insurance; We always advise you to take out the insurance also on the reservation email. If you have not taken out travel insurance, you can make a new booking within the following 365 days.

There is a travel ban in my country of origin, but not in the country of arrival.
Can I cancel for free?
If it is impossible to travel to the holiday destination, a new booking of the stay or a conversion of the advance paid in the form of a voucher is possible.

What happens if I get sick with Covid-19? Is cancellation free?
In case of illness with medical certificate, please contact your travel insurance, as it is usually covered by cancellation insurance. If you have not taken out travel insurance, you can make a new booking of your stay within the booked hotel within the following 365 days.

I want to cancel for free because my partner, with whom I booked, is a patient at risk:
 in case of illness or a medical certificate, contact the travel insurance, as this is usually covered by the cancellation insurance.


There is a travel ban in Italy. Can I cancel for free?
 If it is impossible to travel to the holiday destination, a new booking of the stay or a conversion of the advance paid in the form of a voucher is possible.

 
Can I cancel for free if a second wave breaks out and we have exit restrictions again?
If it is impossible to travel to the holiday destination, a new booking of the stay or a conversion of the advance paid in the form of a voucher is possible.


In all other cases, the normal clauses provided on the info & prices page of our site will be applied.
Do not hesitate to contact us for further information.

Best regards,
Fam. Waillant

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Wellness Spa

Thermae Club SPA
The wellness area of the hotel

Kneipp, Finnish sauna, Steam bath, Tepidarium, Calidarium and more...

Thermae Club SPA
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Rooms & Suites

Live in the fortress
Elegance and comfort

Discover the rooms, the suites
and the apartments of the fortress

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AL FORTE SHUTTLE

FREE SHUTTLE SERVICE
All day long

2 private shuttles at your disposal!

Shuttle Service
Hotel Al Forte ***s Pezzei street, 66 - 32020 Arabba (BL)
Dolomites - Italy   -   VAT id 00776560252
Tel. (+39) 0436 79329 Fax (+39) 0436 79440 E-Mail: info@alforte.com
The weather in Arabba
Saturday
Dull, moderate snowfall
-1°C 2°C
Sunday
Dull, sleet
-1°C 4°C
Monday
Very cloudy
-4°C 6°C
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